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Responsible Gaming

Gaming should be a form of entertainment, not a financial solution. This page outlines the signs of problem gambling, the tools available to manage your behaviour, and where to find support if you need it.

Understanding Problem Gambling

Gambling becomes harmful when it takes on characteristics of addiction. Common warning signs include spending more time or money than intended, borrowing money to gamble, neglecting work or family responsibilities, feeling anxious when not gambling, or trying to recover losses by increasing bets. Problem gambling affects not only the person gambling but also their family and friends. If any of these patterns resonate with you, know that professional support is available and accessible.

Taking Control of Your Gaming

Several practical tools can help you maintain healthy gaming habits. Setting deposit limits restricts how much money you can add to your account within a specific timeframe—this is often the first step for anyone concerned about their spending. Beyond individual account settings, a national self-exclusion register allows you to exclude yourself from all licensed Australian wagering providers simultaneously, choosing a period from three months to a lifetime. Once registered, your account becomes inaccessible, and providers are legally required to respect your choice. Many people also find it beneficial to set time limits on gaming sessions or establish regular breaks away from the platform.

Getting Support

Australia has established, free support services for anyone concerned about gambling harm. These services are confidential and available around the clock, seven days a week. Support is offered through telephone, online chat, and self-help resources, and it is available to anyone affected by gambling—whether you gamble yourself or are worried about someone else. State and territory organisations provide additional local support, including face-to-face counselling. Crisis support is also available through general mental health services if you need immediate assistance.

Help and tools

  • National Gambling Helpline: 1800 858 858
  • Gambling Help Online: chat and self-help resources
  • BetStop: national self-exclusion register
  • Lifeline: 13 11 14 (general crisis support)
  • State and territory support services: free, confidential, local